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News
ConvUrgentCare Symposium: A Few Seats Still Available
January 13, 2014

Click here to download the complete brochure with speaker descriptions, agenda and hotel information.

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NextCare Acquires Dallas-Based PrimaCare
August 1, 2013

NextCare now operates 86 clinics in seven states.

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Walgreens Drops Take Care Name
July 29, 2013

The new name is "Healthcare Clinic."

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Take Care Expands Services
April 5, 2013

Walgreens announced this month diagnosis and treatment of chronic illnesses at Take Care Health clinics.

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AFC Buys Doctors Express
April 5, 2013
The acquisition by AFC will make that company the fourth largest urgent care operator in the country, the second largest independent operator.

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MinuteClinic Opens 19 Clinics in November
December 1, 2012
The company also signed two new health system affiliation agreements.
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MinuteClinic Opens In Asheville, NC
October 24, 2012
The move marks a willingness by the top retail clinic operator to open in a market that is not one of the top 100 Metropolitan Statistical Areas (MSAs) in the United States.
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Walk-In Medicine and Telehealth Continue to Converge
October 18, 2012
BCBS of N.C., TakeCare and American Well collaborate on new service.
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MinuteClinic Signs 18th Collaboration Agreement
September 17, 2012
Agreement with University of Oklahoma Physicians covers Oklahoma City clinics.
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More Moves By Major Urgent Care Players
August 1, 2012
Solantic/CareSpot forms a joint venture with HCA; Physicians Immediate Care gets a major investment.
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Telemedicine to be Offered Inside Walmart
June 6, 2012
Another attempt at something Walmart tried back in 2008.
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Target Clinic Expands Into NC and VA
May 15, 2012
These are the first new markets since 2010.
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Safeway Begins Building Clinics in its Stores
August 1, 2011

Traditional grocery gets a boost as a platform for retail clinics. 

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Insight
Intelligent Marketing
March 1, 2014
Walk-In Medicine Seeks New Levels of Sophistication

To a great extent, the disruption facing brick-and-mortar retail companies today represents what walk-in medicine companies will face in the coming years. Disruption in any industry is an ongoing threat. But what is clear is that sophisticated marketing tactics almost always win out when new competition emerges.

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Strong Momentum for Walk-In Medicine
February 1, 2014
2014 Forecast Issue

If there was a consistent theme coming out of the 2014 ConvUrgentCare Strategy Symposium it was, “This is going to be a big year.”

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2013 Year In Review
January 1, 2014
Still Lots of Eyes on the Walk-in Space

The walk-in clinic market continued to draw a substantial amount of attention in 2013.  Simply put, it is seen as a substantially more cost-effective and convenient solution for many routine medical situations.

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The Changing Employer Landscape: Part 2
December 1, 2013
Case Studies on Engaging with Employers

Walk-in clinic operators have numerous opportunities to play a larger role in the health of the population, including partnering with employers to provide healthcare solutions for their employees.

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The Changing Employer Landscape: Part 1
November 1, 2013
Understanding What Employers Are Facing

Any operator of walk-in clinics will tell you that engaging with employers is one of the more intimidating activities on the to-do list. But if you don’t engage with employers, you are missing an opportunity.

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Time And Space
October 1, 2013
Connecting Patients To The Shortest Wait Time Creates Competitive Advantage

Open Google Maps on an iPhone and you can see traffic volume on virtually any metro highway system in the United States.  With that information you can choose a route with the shortest drive time.  Open the Great Clips mobile app and discover wait times at the salons closest to your current location.  Determine which one makes the most sense and check in.  Download any number of restaurant or hotel apps and you can find a table or a room wherever you happen to be at a given time.  It’s about time, space and available inventory.   Healthcare lags in the development and deployment of these technologies.  But walk-in medicine is moving rapidly to catch up.

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The Case For Optimism
September 1, 2013
Annual Symposium Issue

To many observers of the walk-in medicine world, these are not the best of times.  There is no question that walk-in medicine faces threats on the horizon.  But the opportunities overshadow the threats, and the 2014 ConvUrgentCare Strategy Symposium will demonstrate why.

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The Emergence of Direct Primary Care
August 1, 2013
Threat or Opportunity to Walk-In Clinics?

For years, entrepreneurial urgent care operators, as well as a number of primary care physicians, have tested the waters with membership programs and concierge medicine. But there is a new wave of enthusiasm for this business model and many who predict concierge medicine is about to take off under a new umbrella called direct primary care (DPC).

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A Shifting Walk-in Landscape
July 1, 2013
2013 Mid-Year Review

For the urgent care and retail clinic markets, the first half of 2013 presented some anticipatory shifts in the walk-in landscape.

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New Markets For Walk-In Services
June 1, 2013
The Number of Small Self-Insured Employers Could Explode

Employers with smaller group sizes are starting to move to self-insured arrangements.  With new health insurance products for these smaller employers, the momentum in this direction could accelerate and yield an unprecedented market for new, direct-bill healthcare services.

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Virtual and Walk-In Converge
May 1, 2013
Telehealth Takes Aim At The Mass Market

The telemedicine industry is 20 years old.  So why are we hearing so much about telemedicine today if the industry has been around for so long?


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The Gold Mine Within
April 1, 2013
The Evolution of Customer Service in Immediate Care Medicine

Delight, enchantment, service excellence. That’s what companies like American Express, Target and Apple call it. The big question is whether any of that customer service sophistication is showing up in the walk-in medicine industry.

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Worksite Clinics On And Off Campus
March 1, 2013
More Complex Care Models and Payment Schemes

There is new-found energy in the worksite clinic business. Everyone wants in, from the largest health systems to the smallest insurance broker.

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The Push For 2020 Starts Now
February 1, 2013
2013 Forecast Issue

As we look ahead to 2013, all indications are that the urgent care market will continue to gain steam, while retail clinics will see only modest growth.

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Urgent Care Is Still Hot
January 1, 2013
2012 Year In Review
Retail clinics may still get a lot of attention in the press, but urgent care continued to be where the action was during the past 12 months.
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Filling The Primary Care Void
December 1, 2012
New Services Are Changing The DNA Of Walk-In Medicine
TB Testing. Camp and Sports Physicals. Chronic disease management. Weight loss. Smoking cessation. And full primary care services.The reasons are up for debate, but the facts are clear: new services are showing up at local urgent care and retail clinics that weren’t there five years ago.
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Health Insurance Buys Into Urgent Care
November 1, 2012
What's Behind Recent Acquisitions And Investments
If the last two years are any indication, large health insurance companies appear to have an appetite for acquiring or investing in urgent care networks. The rationale for these investments appears simple enough: provide more patient convenience and reduced emergency room costs. But is there more to it than that?
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Rapid Pathogen Screening
Click here to view Urgent Care clinic information
Retail Clinics in the United States
To learn more about obtaining data on clinic operators per state or metro area, please contact us at info@merchantmedicine.com
Total Retail Clinics:  1,623
States with Retail Clinics:  42
Retail Clinic Operators:  79
Retailers Hosting Clinics:  39
Hospital-Run Retail Clinics:  172
Clockwise MD
Retail Clinic Growth

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