Primary Care In an On-Demand World: Is the Primary Care Physician Making a Comeback?

While researching this article, I came across the following quotes: one from a doctor and one from a patient:

From the doctor: “The inability to control the way we practice medicine and deliver care to patients is the reason that physicians are leaving medicine in record numbers.  I can tell you that on an ordinary working day, if I didn’t have a single patient to see, I would still be busy for eight or nine hours doing nothing but paperwork and phone calls that are directly related to managed-care issues.”

From the patient: “I doubt that a single doctor I have seen over the last 10 years would know me if he or she fell over me on the street, including my current ‘primary care physician’ whom I have probably seen six or seven times over the past two years.  The feeling I get is that I am just another widget coming down the medical care assembly line.”