Analytics: Reports, Data Licensing and Custom Research
Patient Experience Performance
Not sure where to begin fixing your organization’s regulated and discretionary surveys and patient experience measures? Most of the data are public but few know how to benchmark and drive operations toward performance gains. Tap into our expertise in CAHPS, HCAHPS, CMS Stars, enterprise patient and employee engagement. We also have deep experience with online ratings, homegrown measures, and numerous technologies to capture customer (patient) sentiment. Contact us to learn more.
Retail Clinic and Urgent Care Database
Custom Data Licensing, Geospatial and Research Services
Merchant Medicine clients gain fresh insight into the on-demand healthcare world through a number of data collection initiatives. We license this data to clients ranging from academic researchers to the largest pharmacy chains. Merchant Medicine tracks retail clinic and urgent care operators in the United States, including geo-coded addresses, hours of operation, phone numbers, ownership, postal delivery attributes, CBSA, census tract, block group attributes and open/close dates. We license this data annually. Contact us to learn more.